Brand development that increases sales velocity, guaranteed.

4 Signs Your Website is No Longer User-Friendly

Responsive website design goes a long way to making a site more user-friendly, as recently acknowledged by Google. But the fact is, there’s a lot more to site user-friendliness than just that.

Remember the good old days, when a website was basically a digital flyer? Yup, when we were all watching the later seasons of “Seinfeld,” wearing Tommy Hilfiger tube tops, and unabashedly eating Olestra-based snacks, we didn’t think about how our websites would age. Unfortunately, an old website has even less value than a timeshare. And timeshares are worthless.

Because we have become so dependent upon our social media presence, it can be easy to ignore the brand mothership: the website. Sure, you’ve become Facebook and Instagram-savvy, so all you have to think about are the quality of your posts and photographs. Things like responsive web design and whether or not you should add an infinite scroll feature are put off—sometimes indefinitely.

Take a minute and visit your own website, and see what you find. If it’s any of the following, you’ll need an overhaul, and contacting a talented web designer might not be a bad idea, either.

1) Endless Spice Girls Tracks with No Mute Button

We understand the desire to appeal to the trendy and the young. Unfortunately, nothing stays trendy or young for long; eventually, everything will become unfashionable and grizzled. Just like the Spice Girls themselves!

You might not have gotten the memo, but everyone hates automatic website music. Everyone, without exception. For some reason, web designers of old thought that incorporating loud and inescapable music or sound effects was a good thing. They clearly didn’t anticipate the possibility that a person might be opening their website while at work or next to a sleeping spouse. There really is no compromise—just get rid of it.

2) Seizure-Inducing Animations

Now that you’ve recovered from your neurological event, take a moment to think about alternative ways you can make your website unique without resorting to animals cutely dancing the Funky Chicken.

Dancing animated GIFs on your homepage was sooo late-’90s. (OK, so maybe the phenomenon was slightly later, but it feels really old.)

Back in the day, you might have thought that web animations were cutting edged or witty, but that was only because you never visited a website that used them. We spend a huge amount of time staring at computer screens. We don’t need any more migraines.

3) A Lack of Responsive Design

Check your website on your smartphone. If your screen displays only one letter at a time, you really should think about responsive web design. This is especially important if your service is likely to be used by customers on the go. It’s the wave of the future! In only a few short years, we’ll be accessing all of our online information on our smartphones.

Of course, we predict that soon our smartphones will have apps that display 48-inch projections of our touchscreens in life-like holograms, so … maybe it won’t be all that necessary.

4) Latest Blog Post Is about: Windows Vista

Here’s the thing about blogs: They’re only good for keeping your website nice and fresh. Once you allow your blog to stagnate—even for just a few months or a year—you immediately make your website irrelevant.

Oh, and whatever you do, don’t try to circumvent the age of your blogs by failing to include the posting date. That’s just cheater-y and obnoxious. Whether your blog was written in 2010 or 2015 makes a huge difference, darn it, and it’ll show, regardless.

Website maintenance doesn’t necessarily need to be constant, but it does have to stay in accord with consumer expectation. While it might be unnecessary to arbitrarily add invisible navigation and carousel graphics, you should make sure your website is user-friendly. Bite the bullet and make the necessary changes. At the least, remove the guest book and the visible site counter. Those are just ancient.

Subscribe to
Nice Package.

SmashBrand’s Nice Package: Stay current with our latest insights

Free Resource.
CPG product repositioning guide.
CPG product repositioning guide.

Explore the five undeniable signs your CPG product needs repositioning along with strategies for leveraging consumer insights for a guaranteed market lift.

Download Whitepaper About CPG product repositioning guide.

More from SmashBrand

Category Insights, Shopping With Christy

I wanted to buy this. The packaging talked me out of it.

Sometimes the product is right, the occasion is right, and the shopper is ready to buy, but the packaging kills the sale. This handheld cheesecake has plenty going for it: convenience, portionability, and a familiar dessert consumers already love. But the packaging creates uncertainty. The retro-inspired graphics can read as dated rather than nostalgic, the…

Category Insights, Shopping With Christy

What Garbage In Garbage Out Means for AI Packaging Concepts

AI can generate packaging concepts fast, but speed doesn’t guarantee performance. Strong concepts start with consumer insight. In pizza packaging, understanding that gooey cheese, crust texture, and clear taste cues drive choice gives AI something far more valuable than a generic prompt. When consumer research becomes part of the creative brief, AI shifts from an…

NICE PACKAGE, Design

What’s the optimal amount of whitespace on pack?

Some of the best-selling packages on the shelf are surprisingly minimal. Others rely on dense information to win. The difference isn’t aesthetics—it’s whether the amount of white space supports faster shopper decisions or slows them down.

Category Insights, Shopping With Christy

Dove x Bridgerton Shows Up in the Core Set. Here’s Why…

The best limited-edition collaborations do more than borrow attention. They strengthen what the brand already stands for. Dove x Bridgerton works because the partnership feels naturally connected to the product experience. The fragrance-forward assortment, botanical illustrations, and English-garden aesthetic reinforce ideas of pampering, indulgence, and self-care all relevant cues for body wash. That makes the…

Category Insights, Shopping With Christy

Why None of These Pet Wipe Brand Stands Out at Shelf

Great packaging is designed for the shelf where consumers actually make decisions. Pet grooming wipes expose this problem perfectly. Large bulk packs often sit on lower shelves with only the end of the package visible. That means the beautifully designed front panel the one everyone spent months perfecting may barely enter the shopper’s field of…