Learn what it takes to win at retail.
Our Approach.
Comprehensive on-site retail audits, meticulously evaluating every aspect of the shopping experience. By analyzing in-store dynamics, we deliver actionable insights that refine your brand strategy and amplify consumer engagement.
Retail Category Analysis
Deep-dive analysis encompassing retailer categories, planograms, merchandising, and customer service; all critical factors influencing buyer and consumer decisions.
Shopper Journey Insights
Uncovering the nuances of the consumer’s in-store experience, understanding how it impacts their mindset and behavior at the shelf. This guides our strategic enhancements to optimize their journey.
Strengths and Weaknesses
Validating consumer perspectives through landscape testing, revealing how competitor attributes and claims perform, providing a clear view of the competitive environment.
Applied learnings for meaningful brand improvements.
Our retail auditing services provide clients with a comprehensive suite of advantages that drive market success. Utilizing our proven process, your brand can achieve an elevated market presence for incremental sales lifts.
- Enhanced Brand Strategy: Detailed analyses and insights enable a more targeted and effective brand strategy, fostering deeper connections with consumers.
- Informed Design Process: Leveraging our understanding of in-store dynamics, we inform your design process to create packaging and displays that captivate attention and drive sales.
- Competitive Advantage: leveraging data-driven insights and a deep understanding of consumer behavior, we ensure your brand outperforms competitors and achieves sustained growth.
Our proven methodology has enabled over 200 brands to significantly boost their market presence, driving over $20 billion in incremental sales. By integrating strategy, design, and consumer testing, we ensure every element is optimized for success. This is not just a promise; it’s a performance guarantee backed by data and real-world results. This process leads to measurable results for every brand we work with. It’s why we offer a guarantee for success in every contract with our clients.
Learn More About Our Retail Audit Services
Frequently Asked Questions
I already know who my competitors are - why do I need a retail audit?
Retail store audits are essential for understanding both what to do and what to avoid for your brand. If all your competitors are saying the same thing, we need to know what it is. Do they all look the same? What is their value proposition? Why are consumers choosing their product? The only path to impactful retail execution is by designing a distinctive and different package to stand out, and that begins with understanding your competition.
What is your approach to conducting a retail audit for packaging effectiveness?
Our approach involves a comprehensive analysis of how your current packaging performs against shelf competitors and identifies opportunities in key retail channels. Whether it’s for a new brand or brand innovation, we benchmark your packaging design against competitors, evaluating consumer perceptions across various category attributes.
The retail audit can be performed in tandem with baseline brand testing, providing valuable insights into your brand’s strengths and weaknesses and uncovering new threats and opportunities. This data-driven method ensures a detailed understanding of packaging effectiveness, aiding in the development of strategies to enhance brand performance and consumer appeal.
How do you track and measure the visibility and shopper engagement of packaging in a retail environment?
We collaborate with leading CPG industry market research and data providers to gather insights on competitor performance, trend forecasting, and shopper behavior. The collected data is analyzed to identify patterns and trends, helping us assess the effectiveness of packaging in capturing consumer attention and influencing purchasing decisions. This multi-faceted approach provides a detailed and accurate assessment of packaging visibility and purchase drivers in competitive categories.
How often should a retail audit take place?
The frequency of conducting a retail audit should align with your brand’s objectives, market dynamics, and the rate of change in the retail environment. Typically, an annual audit is advisable to stay current with market trends, consumer preferences, and competitive movements.
For industries experiencing rapid change or high seasonality, more frequent audits, such as bi-annually or quarterly, may be necessary to maintain a current understanding of the market and respond effectively to emerging trends and challenges. The key is to balance the need for up-to-date market insights with the resources available for conducting these audits, ensuring each audit provides valuable, actionable information without overburdening the process.
How much do your retail auditing services cost?
The cost of our retail auditing services varies based on the project’s scope and complexity. SmashBrand’s proprietary PathToPerformance™ roadmap takes brands from conception to retail-ready, integrating brand strategy, design, and testing. A brand development project starts at $25,000.00, but we are open to discussing unconventional opportunities for promising partnerships.
How is a retail audit different from a competitive audit?
A retail audit focuses on analyzing your brand’s performance within a retail setting, examining factors like product placement, pricing, promotional effectiveness, and shopper engagement with packaging and displays. It provides insights into how well your brand executes its retail strategy and consumer interactions in-store.
In contrast, a competitive audit is broader, evaluating competitors’ overall positioning, strategies, and market performance. While a retail audit is introspective, assessing your brand’s in-store effectiveness, a competitive audit offers a comprehensive understanding of the competitive landscape and how your brand compares.
How long does a retail audit take?
The duration of a retail audit typically ranges from a few weeks to a month, depending on the scope, market complexity, and specific objectives. The process involves thorough data collection, analysis, and reporting, all of which influence the overall timeline.
What other brand development services do you offer?
In addition to retail audit services, we offer a comprehensive range of brand development services designed to enhance your brand’s market presence and share. These services include trend assessment, competitive and retail audits, packaging baseline tests, strategy development, consumer targeting, and brand positioning. Each service is tailored to meet your brand’s unique needs and objectives, leveraging our expertise in market insights and consumer behavior analysis. For a detailed list of all the services we provide, please refer to the footer of our website for a complete overview of our offerings.
How does a retail audit help understand the shopper's journey and experience in-store?
A retail audit helps understand the shopper’s journey and experience in-store by analyzing how consumers interact with products and navigate the retail space. It provides insights into factors like product visibility, brand blocking, white space, and the effectiveness of in-store presentations. This detailed analysis identifies what influences consumer decisions at the point of purchase, enabling the optimization of retail packaging to capture greater market share.
Our Results.
Explore Data-Driven
Success Stories
We lead all our clients toward objective wins across every category.
Positioning, Design, Testing
Brand positioning and packaging drive 2x sales in 3 months.
Positioning, Design, Testing
30% sales lift after packaging refresh for Yucatan.
A 34% increase in purchase preference drove the sales boost, attracting younger consumers and expanding market share.
Design, Testing
7pt purchase intent lift for the leader in bloody mary mixes.
Our researched and tested packaging has delivered dynamic jumps in purchase intent for these brands.
Talk to us
Contact us to discuss how we can help you experience the full possibility of your brand.
What happens next?
- One of our experts will look over your details and contact you.
- If needed, we’ll sign an NDA to keep the highest level of privacy.
- We'll schedule a discovery call to discuss your specific job to be done and how we can help drive your brand's growth.