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Wait, Sargento Makes Crackers Now? Not Exactly

Sargento’s known for cheese, not crackers. But when we spotted “Cheese Bakes” in Chicago, we had questions. Is it a cracker? Is it cheese? And what does Nabisco have to do with it?

1881 views
14 Likes
Oct 29, 2025

Description Description

Brand extensions only work when trust transfers seamlessly, and that’s where this execution creates friction. At first glance, the product signals cheese, not crackers. The name, visuals, and dominant cues all lean heavily into cheese equity, leaving the actual product format unclear.

That confusion matters. Shoppers rely on quick recognition, and if they can’t immediately tell what the product is, they hesitate or move on. This is a core issue in food packaging design, where clarity must come before creativity.

The second challenge is brand credibility. A cheese brand entering crackers raises a natural question: Should I trust this product? The answer exists, but it’s buried. The involvement of a well-known snack manufacturer reframes the entire proposition, yet that reassurance isn’t clearly communicated upfront.

From a strategic standpoint, this is a smart play leveraging cheese authority to differentiate in a crowded cracker space. But the execution misses an opportunity to connect the dots for the consumer.

Strong packaging design ideas don’t just introduce something new, they remove doubt instantly. Here, a clearer product cue and more visible endorsement would turn hesitation into confidence at the shelf.

transcript Video Transcript
transcript-icon
  • 00:00:00 Why would I trust Sento to make a good
  • 00:00:02 cracker? They've never made a cracker
  • 00:00:03 before.
  • 00:00:06 Hey guys. Hey. We're shopping in
  • 00:00:10 Chicago. This is Megan. I'm Christy. And
  • 00:00:13 I see something new. And this is what we
  • 00:00:16 got. We have new from Sarento cheese
  • 00:00:20 bags. I noticed at first I was kind of
  • 00:00:22 scanning the store from this spot and I
  • 00:00:24 noticed these two guys and I'm like, why
  • 00:00:26 do I care about them? I'm going to come
  • 00:00:28 in. And of course I know Serento is
  • 00:00:31 cheese, but then I noticed at first I
  • 00:00:33 thought these were cheese, but I'm like,
  • 00:00:34 wait a minute, they're crackers. And
  • 00:00:35 that's my very first critique is I don't
  • 00:00:38 think it's that clear that it's a
  • 00:00:39 cracker. That's called a cheese bake.
  • 00:00:41 That could be anything. There's a cheese
  • 00:00:44 chunk. This could also just be another
  • 00:00:46 cheese chunk. I don't know that it's
  • 00:00:48 that obvious that it's a cracker. The
  • 00:00:50 other thing I noticed, check this out,
  • 00:00:51 Megan. And I was like, why would I trust
  • 00:00:53 Sarento to make a good cracker? They've
  • 00:00:55 never made a cracker before. They've
  • 00:00:56 made cheese. Then I noticed
  • 00:01:00 it's a new look for Nabiscoco on there.
  • 00:01:02 But I was like, "Oh, oh, this totally
  • 00:01:04 changes the story." This is not made by
  • 00:01:06 Sarento. It's actually made by
  • 00:01:07 Nabiscoco. So probably what happened is
  • 00:01:10 >> it's still fier.
  • 00:01:12 >> Well, Sarento is,
  • 00:01:14 >> but I think what happened is Nabiscoco,
  • 00:01:17 let's see, see distributed by Manderly.
  • 00:01:20 This product is actually a Manderly
  • 00:01:23 product. Manderly made it and they are
  • 00:01:26 simply licensing the Serento brand and
  • 00:01:30 real cheese is the number one
  • 00:01:31 ingredient. So there you go. Literally
  • 00:01:33 it says it right here. So Gento and our
  • 00:01:35 family's passionate cheese are
  • 00:01:36 trademarks of Sergento used under
  • 00:01:38 license. So this is actually Manderly
  • 00:01:42 through their Nabiscoco Beu licensing
  • 00:01:45 Sarento's credibility and cheese to
  • 00:01:49 launch a different type of cheese snack.
  • 00:01:53 What's so interesting is this is the
  • 00:01:54 same company that owns Chee It and Ritz
  • 00:01:58 and why wouldn't they just use those or
  • 00:02:01 mention any of those on here? Maybe none
  • 00:02:03 of them had the credibility in cheese to
  • 00:02:06 deliver. So, that's a thought. We'll see
  • 00:02:08 how these do. I haven't seen these yet
  • 00:02:10 in Colorado. This is It's one of the
  • 00:02:12 reasons I like coming to Chicago is
  • 00:02:14 because Chicago gets the new innovation
  • 00:02:16 almost earlier than anybody else. It's
  • 00:02:18 often a test market for America. Are you
  • 00:02:21 going to buy it?
  • 00:02:22 >> Yes, I would. I'm
  • 00:02:24 >> Yes, you would.
  • 00:02:25 >> I want this one.
  • 00:02:26 >> Aged white cheddar and rosemary.
  • 00:02:28 >> That's the one I picked. I'm buying
  • 00:02:29 this. Let's see how it tastes. Okay.

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I wanted to buy this. The packaging talked me out of it.

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