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This Packaging Is crushing Crisp Power’s sales. Don’t Make the Same Mistake

Christy almost skipped a brand she normally buys because the packaging sent the wrong message. The result? A missed connection and nearly a lost sale. In CPG, unclear visual cues can cost brands at shelf—fast. Watch how one small design choice could turn into a big revenue loss.

282 views
2 Likes
Dec 31, 2025

Description Description

Packaging can create friction just as easily as it can create appetite. In this case, the issue isn’t whether the product is appealing. It’s that the flavor signal is working against the sale.

The bag uses an orange glow and light burst behind the pretzel that reads like heat. In salty snacks, that visual language is already coded. Shoppers have seen it on buffalo, flamin’ hot, and tangy-spicy products too many times to interpret it neutrally. So when the actual flavor name is hidden by the merchandiser, the graphics step in and do the talking. Unfortunately, they appear to be saying the wrong thing.

That matters because flavor expectations are not a small detail. They are often the decision. A shopper who avoids spice may never pick up the bag. A shopper who wants spice may buy it and feel misled when the product turns out to be cheddar. Either way, the packaging creates confusion where it should be creating confidence.

What makes this especially important is that the brand already has the advantage of a strong product and clear reason to buy. The problem is not the offer. The problem is the flavor communication hierarchy. If cheddar is the sell, cheddar has to show up faster and more clearly than any ambient visual effect.

This is a good reminder that color and graphic treatments are never neutral on shelf. They carry learned meaning. If those cues drift away from the actual product experience, packaging stops helping and starts filtering out the wrong shoppers.

transcript Video Transcript
transcript-icon
  • 00:00:00 Really think about this graphics
  • 00:00:01 execution. You might be sending people
  • 00:00:03 the wrong message.
  • 00:00:07 Hey guys, it's Shopping with Christie.
  • 00:00:08 I'm at Costco today. A very busy Sunday.
  • 00:00:11 I want to talk to you today about this
  • 00:00:13 what I see right here. I'm actually very
  • 00:00:15 familiar with this brand, Chris Power. I
  • 00:00:17 bought this product before, protein
  • 00:00:19 pretzels, although not this flavor. I
  • 00:00:20 always get excited when I see it at
  • 00:00:22 Costco cuz it's usually a really good
  • 00:00:23 deal, but I almost didn't buy it. I am
  • 00:00:25 going to buy it. The reason I almost
  • 00:00:28 didn't buy it is specifically because of
  • 00:00:29 the packaging, and that would have been
  • 00:00:31 a shame. When I saw this product, I
  • 00:00:34 actually thought it was going to be
  • 00:00:36 spicy.
  • 00:00:38 [clears throat]
  • 00:00:39 There was no copy on here. There were no
  • 00:00:42 words that told me what the flavor it
  • 00:00:43 was. Even on the package, the
  • 00:00:45 merchandise was actually covering the
  • 00:00:47 flavor name. So, in order to really see
  • 00:00:49 what it is, you have to be willing to
  • 00:00:51 walk up and pick it up. Right before I
  • 00:00:54 did that, I saw this orange. I saw this
  • 00:00:57 light treatment behind their crunchy
  • 00:00:59 pretzel and I actually thought this was
  • 00:01:01 fire maybe and that it was going to be
  • 00:01:03 spicy. If anyone knows me, you know I've
  • 00:01:05 got a Midwestern palette and I cannot
  • 00:01:07 handle spice. So, I would not have done
  • 00:01:08 that and bought that. But I know this
  • 00:01:10 brand. So, I was motivated and I'm like,
  • 00:01:12 "Oh man, let's see what it is." I picked
  • 00:01:13 it up and I saw cheddar. Yes, I will buy
  • 00:01:17 a cheddar pretzel, but I will not buy
  • 00:01:19 spicy pretzel. Let me just show you one
  • 00:01:21 more thing. Once again, thinking about
  • 00:01:23 your product, your packaging, your color
  • 00:01:26 strategy. Let me put this up against two
  • 00:01:28 other brands and you'll see what I'm
  • 00:01:29 talking about. The first is right here.
  • 00:01:32 This is Dots pretzels. Now, look at
  • 00:01:33 that. This is their Buffalo seasoned
  • 00:01:35 pretzel. It's tangy. They clearly say
  • 00:01:37 it. And it's very orange, just like
  • 00:01:40 this. I would think these are in the
  • 00:01:41 same flavor family, right? Just based on
  • 00:01:44 it. But Dots is doing a better job
  • 00:01:45 telling me it's tangy. Telling me it's
  • 00:01:47 Buffalo. Buffalo is above the
  • 00:01:49 merchandise here. You can see it. And it
  • 00:01:51 says it's spicy right there. There's a
  • 00:01:52 pepper. So, I'm not going to be
  • 00:01:54 surprised, right? These oranges are
  • 00:01:55 really similar. In fact, I would argue
  • 00:01:58 almost looks more spicy than the other
  • 00:01:59 one. All right. Here's another one. This
  • 00:02:01 is wild. Once again, Buffalo. You know,
  • 00:02:04 I'm going to think that this is spicy.
  • 00:02:06 Lastly, here we are. Flamin' Hot
  • 00:02:09 Cheetos. Here you can kind of see a
  • 00:02:11 difference here, right? I wouldn't
  • 00:02:12 necessarily This looks like it's going
  • 00:02:14 to be spicier than that just
  • 00:02:15 graphically. But I do want to point out,
  • 00:02:17 right, Cheetos, everyone knows blending
  • 00:02:20 out Cheetos. There are flames coming
  • 00:02:22 out. And that's why I thought maybe this
  • 00:02:24 was spicy, right? You could see where
  • 00:02:26 I'm going with this. So, long story
  • 00:02:28 short, Chris Power, really think about
  • 00:02:30 this graphics execution. You might be
  • 00:02:32 sending people the wrong message. They
  • 00:02:34 might not pick it up, or they might pick
  • 00:02:35 it up if they think it's spicy and then
  • 00:02:37 be sad. or they don't pick it up at all
  • 00:02:39 because they think it's spicy and they
  • 00:02:40 would have been happy if they had known
  • 00:02:42 it was cheddar. Okay, that's my flavor
  • 00:02:45 graphic tutorial for today. That's it.

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