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Shorts and deep dives on shopper behavior, pricing, packaging, and shelf performance.
Shopping with Christy: get insider takes on shopper behavior, pricing, packaging, and shelf performance.
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Featured Video
Duracell vs Energizer and Why Battery Packs Confuse Shoppers
Why do battery packs confuse shoppers? Christy Lebor, President of SmashBrand, walks the battery aisle and breaks down how Duracell and Energizer show up at shelf. Energizer runs a red Max pack with a pink bunny, a green Recharge pack, and a pink bunny pack that also says Recharge. Christy asks what separates them and finds no clear answer. The graphics vary so much from pack to pack that the line is hard to shop, and shoppers are left to decode the sub-brands on their own. Duracell is easier because every pack reads as one brand. The problem starts inside the line. Powerboost and Optimum sit side by side with no obvious signal of which tier is premium. The copy on one pack promises extra life and extra power without saying what that means, the fine print is too small to read, and a newer pack now leads with a different claim. It looks like a packaging change in progress, and the value tiers still need work. The takeaway for any brand with a larger portfolio is that a clean pack helps, and shoppers still need to see your good, better, best at a glance. When a pack takes effort to understand, many shoppers will default to the brand that looks simplest.
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